Rennayaa


Do Illustration-Art and Design Commission


art / illustration


DEsign


art / illustration


Welcome to my commission page.
Please read before ordering.

- Term of Services -

  • 1. General Terms & Acceptance

  • Right to Decline: I reserve the right to decline any commission request if I feel unable to fulfill it or if the character/subject falls outside my current skill set or comfort zone.

  • References: Please provide clear visual references and details for your request (pose, color palette, background, expressions, outfit, etc.) to ensure the desired outcome.

  • 2. Payment & Deposit

  • Deposit: A 50% upfront deposit is required to secure your commission slot and begin the initial sketch.

  • Final Payment: The remaining 50% balance must be paid upon approval of the final sketch, before I proceed to lineart and coloring.

  • Payment Methods:

  • Local (Indonesia): Bank Transfer & GoPay

  • International: PayPal (In Process / Pending)

  • 3. Cancellation & Refund Policy

  • Artist-Initiated Cancellation: If I am unable to proceed with or complete your order due to personal or unforeseen circumstances, you will receive a 100% full refund.

  • Client-Initiated Cancellation:

  • Before work begins: 100% refund of the deposit.

  • After sketch is provided: You will receive a partial refund (30% of the total price is refunded; 20% is retained as a sketch fee for the work already completed).

  • After sketch approval / during lineart & coloring: No refunds or cancellations will be accepted under any circumstances.

  • 4. Revisions

  • Up to 2 minor edits are included during the sketch stage (e.g., small adjustments to hair, expression, or minor details).

  • Major changes to the pose, outfit, composition, or overall concept are not allowed after the sketch has been started/approved.

  • 5. Turnaround Time (TAT)

  • Working Hours: My working hours are from 19:00 to 01:00 (7:00 PM – 1:00 AM) GMT+7 / WIB. Messages or inquiries sent outside these hours will be responded to during the next working window.

  • Completion usually takes 7 to 30 days, depending on my queue, personal schedule, and health.

  • You will be updated on the progress. (work hours

  • Rush Deadlines: Urgent requests with short turnaround times will incur an additional fee.

  • 6. Deliverables

  • You will receive high-resolution digital files of your artwork in original size, including:

  • Full-resolution artwork without watermarks.

  • Transparent background version (.PNG).

  • 7. Copyright, Usage & Rights

  • Personal Use Only: All commissioned artworks are strictly for personal, non-commercial use.

  • Commercial Rights: If you intend to use the artwork for commercial purposes (merchandise, VTuber assets, prints for sale, stream branding, etc.), please discuss it with me via DM for commercial pricing.

  • Credit & Ownership: You may post the artwork on social media or use it as pfp/header with proper credit to me as the artist. You are not allowed to claim the artwork as your own creation.

  • Portfolio Right: I reserve the right to post the completed artwork on my social media platforms and portfolio for promotional purposes.

  • (If you prefer your commission to remain private and unposted, please inform me in advance. A privacy fee may apply).

- Price -

*** FULL BODY
IDR 200K / USD 20$
** HALF BODY
IDR 120K / USD 12$
* HEADSHOT
IDR 50K / USD 5$